Please also check your spam folder, as emails from Sport Conrad can sometimes be misclassified as spam. Free email providers such as GMX, AOL, Web, Gmail, Hotmail, etc. often have strict spam filters that may block our emails. To ensure you receive important information and updates about your order, we recommend checking your spam folder regularly. If you find our emails there, please mark them as “Not spam” or add our email address to your contacts so that our emails land in your regular inbox in the future.