Short answer
Yes. You can specify when placing your order that the delivery should only take place from a later date onwards.
An earlier delivery than stated in the online shop is not possible, however.
How do I specify my desired delivery period?
Please enter your request in the remarks field before completing your order.
For example, you can use the following wording:
Please deliver from 15 January.
Choose a date that is after the earliest possible delivery date stated in the online shop.
The requested date is considered the earliest possible delivery time. We cannot guarantee a specific delivery day, as the actual delivery depends on the shipping provider.
Can I change the delivery date afterwards?
A subsequent delivery delay can be requested by email or telephone.
Changes are only possible as long as your order has not yet been processed. Once you have received the email with the subject
“Status information about your order”
the delivery date can no longer be changed.
After handing over to the shipping provider, changes by Sport Conrad are no longer possible.
How long can my order be held back?
There is generally no fixed maximum duration for the desired delay.
The ordered items will be reserved for you during this time. Payment and invoicing are not postponed by the later shipping date.
Will I receive a confirmation?
If you enter the delivery request in the remarks field during the order, it will be shown in your order confirmation.
No additional confirmation of the desired delivery period will be sent.
Can I change or cancel the order during the waiting period?
No. The invoice is already created and the order is then held in the warehouse until the planned shipping date.
A subsequent change or cancellation of the order is therefore not possible during this time.
Can I specify a drop-off location?
A desired drop-off location cannot be arranged via the order’s remarks field.
Possible drop-off or delivery options must be checked directly with the respective shipping provider after dispatch.
Important notes
- A delivery can only be delayed, not expedited.
- It is best to specify: “Please deliver from [date].”
- A specific delivery day cannot be guaranteed.
- After the email “Status information about your order” no changes are possible.
- Orders already dispatched cannot be adjusted.